“How exactly do you groom a cat?” she asks.
My puzzled silence, as I pondered how best to answer such an all encompassing question (again), spurred her to explain.
She’d gone elsewhere a year ago & her cat had a horrible time of it. They told her never again unless the cat was sedated.
Unfortunately, that’s what people get when they hire a groomer based on price.
I explained what I do & also what I don’t do. It’s important to tell people you don’t use muzzles, scruffing, & restraints and that your approach is based on cat psychology with the cat’s best interests as the base. It differentiates you from the groomers who claim to be holistic (it’s the new hot marketing word, apparently) but really aren’t. Last year, I probably gave her some abbreviated & murky definition that left her puzzled. This year I was to the point with thorough explanations & outlined what was to be expected.
We’ll see in a few weeks if the cat is truly aggressive or was just scared for it’s life.